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Was your home insurance canceled or not renewed recently? Florida wants to know

Emergency orders prevent cancelation

Columbia County damaged home (WJXT)

ORLANDO, Fla. – If your property insurance was canceled or not renewed in the last month or so, or is scheduled to be canceled soon, the Florida Office of Insurance Regulation wants to hear from you.

Insurance Commissioner Mike Yaworsky says that because of Hurricanes Helene and Milton, emergency orders prevent insurance companies from canceling or nonrenewing a policy between Sept. 26 and Dec. 10, even if notices have already been sent out.

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The emergency orders affect all insurance and policyholders in more than 50 counties, including the following Central Florida counties:

  • Brevard
  • Flagler
  • Lake
  • Marion
  • Orange
  • Osceola
  • Polk
  • Seminole
  • Sumter
  • Volusia

The orders also prevent the cancelation or nonrenewal of a property insurance policy covering damage caused by hurricanes Helene or Milton, for 90 days after the damage is repaired.

Full details about the orders are on the Office of Insurance Regulation website.

The agency says it has not had any reports of insurance companies not abiding by the emergency orders. A spokesman says the office wants to make sure people are aware in case an issue comes up.

If your insurance policy was canceled or not renewed, the OIR says you should email copies of the documents to HU-PCMR@FLOIR.com.

You can also call the Department of Financial Services' Consumer Services Assistance Line at 1-877-693-5236.

The line is open Monday to Friday, 8 a.m. to 4:30 p.m.

We also want to hear from you. If your property insurance was canceled or not renewed, despite the emergency orders for hurricanes Helene or Milton, please fill out the form below.


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