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DEO says real person ready to answer unemployment claimant needs

Just sign into your ID.me account and select the option

Part-time job leaves Tampa man stuck in DEO return-to-work ‘nightmare’

ORLANDO, Fla. – The Department of Economic Opportunity has responded to claimants frustrated by an answering machine with no connection to a real person to take their calls for assistance.

As of Thursday, May 26, Reemployment Assistance claimants now have the option to verify their identities for Reemployment Assistance accounts directly with a “live human agent.”

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DEO Press Secretary Morgan Jones told News 6 this new option “does not require the claimant to take a selfie and can be selected once the claimant signs into their ID.me account.”

For step-by-step instructions on how claimants can select this option, click here.

If you have an unemployment issue email makeendsmeet@wkmg.com or text the words “make ends meet” to 407-676-7428.