When Annalise Bockin filed for unemployment benefits for the first time in her life last year, the young UCF graduate faced a system no class had prepared her for.

The latest version of unemployment fraud showed up in the files of a Central Florida commercial real estate company as 18 people filed claims for a company they never worked for.

The mother of two faced another system glitch that locked her DEO account in July, blocking an estimated seven weeks, $1,200, in back-benefits.