A retired Florida couple falls victim to a fake Spectrum-Target “promotion” that promised a big discount.

Internet and cellphone service providers are providing benefits and relief options to their customers in light of the coronavirus pandemic. Verizon will waive late fees and will not terminate service. AT&T will not terminate the service of any wireless, home phone or broadband customers because of their inability to pay their bill. The company will also be expanding it’s low cost home broadband service. Spectrum: Spectrum will be offering free access to its broadband and WiFi for new K-12 and college student households for 60 days.

CENTRAL FLORIDA – Agnes Churchill, 86, came back to her Altamonte Springs home Tuesday for the first time since evacuating from Hurricane Irma to find her Spectrum services are still out. She's one of thousands of Spectrum customers still offline. But Spectrum spokesperson Joseph Durkin, who drove from Tampa to Orlando to answer News 6's questions on Tuesday, said restoration is coming. "When commercial power went out it affected everybody so our customers were impacted because Spectrum, we rely on commercial power to deliver our products and services," Durkin said. Within just a few hours of our interview, Churchill's Spectrum services were back online, and her Lifeline device is now connected.